Privacy Policy

Last updated: July 12, 2026

1. Introduction

Axal Global Inc. ("we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the EDGE77 platform and related services (collectively, the "Service").

By using the Service, you consent to the data practices described in this policy. If you do not agree, please discontinue use of the Service.

2. Information We Collect

2.1 Information You Provide

  • Account information: Name, email address, company name, job title, password
  • Billing information: Payment card details processed by Stripe (we do not store card numbers)
  • Invoice data: Carrier invoices, shipping documents, rate contracts uploaded for auditing
  • Communications: Support requests, feedback, and correspondence

2.2 Information Collected Automatically

  • Usage data: Pages viewed, features used, actions taken, timestamps
  • Device data: Browser type, operating system, device identifiers
  • Log data: IP address, access times, referring URLs
  • Cookies: Session cookies for authentication and preference storage

2.3 Third-Party Data

When you connect third-party services (TMS, ERP, carrier portals, Samsara), we receive data from those services as authorized by you. This includes invoice data, shipment tracking, and fuel transaction data.

3. How We Use Your Information

We use collected information to:

  • Provide, operate, and maintain the Service
  • Process and audit carrier invoices on your behalf
  • File disputes and track recovery of overcharges
  • Process payments and manage your subscription
  • Send service-related communications (account alerts, billing notices)
  • Improve and optimize the Service
  • Detect, prevent, and address technical issues and fraud
  • Comply with legal obligations

4. How We Share Your Information

We do not sell your personal information. We share data only in the following circumstances:

  • Service providers: We share data with trusted providers who assist in operating the Service (cloud hosting, payment processing, analytics). These providers are contractually bound to protect your data.
  • Carrier disputes: When you approve a dispute, we share relevant invoice and contract data with the carrier to process the claim.
  • Legal compliance: We may disclose information if required by law, regulation, or legal process.
  • Business transfers: In connection with a merger, acquisition, or sale of assets, your data may be transferred with appropriate notice.

5. Data Security

We implement industry-standard security measures:

  • AES-256 encryption for data at rest
  • TLS 1.3 encryption for data in transit
  • Role-based access controls (RBAC) across all systems
  • Regular security audits and penetration testing
  • Automated threat detection and monitoring

While we strive to protect your data, no method of electronic transmission or storage is 100% secure. We cannot guarantee absolute security.

6. Data Retention

We retain your data for as long as your account is active or as needed to provide the Service. Specifically:

  • Account data: Retained until you delete your account, then removed within 30 days
  • Invoice data: Retained for the duration of your subscription plus 12 months for audit trail purposes
  • Usage logs: Retained for 12 months for security and debugging
  • Billing records: Retained for 7 years as required by tax and financial regulations

After retention periods expire, data is securely deleted or anonymized.

7. Your Rights

Depending on your jurisdiction, you may have the following rights:

  • Access: Request a copy of the personal data we hold about you
  • Correction: Request correction of inaccurate data
  • Deletion: Request deletion of your personal data
  • Portability: Receive your data in a structured, machine-readable format
  • Objection: Object to processing of your personal data
  • Restriction: Request restricted processing in certain circumstances

To exercise these rights, contact us at privacy@edge77.app. We will respond within 30 days.

8. International Data Transfers

Your data may be processed in the United States or other countries where our service providers operate. By using the Service, you consent to the transfer of your data to these locations. We ensure appropriate safeguards are in place for international transfers.

9. Children's Privacy

The Service is not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If we discover we have collected data from a child, we will delete it promptly.

10. Cookies and Tracking

We use essential cookies for authentication and session management. We do not use third-party advertising cookies or tracking pixels. You can manage cookie preferences through your browser settings.

11. Third-Party Links

The Service may contain links to third-party websites. We are not responsible for the privacy practices of these sites. We encourage you to review their privacy policies.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy and updating the "Last updated" date. Your continued use of the Service after changes constitutes acceptance of the revised policy.

13. Contact Us

For questions about this Privacy Policy or to exercise your data rights, contact us at:

Axal Global Inc.
Email: privacy@edge77.app
Web: edge77.app

EDGE77